Shipping Policy

Welcome to Lotus Collection! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below for information on how we handle shipping.

Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Domestic Shipping Rates and Estimates

• We offer a variety of shipping options within the Chicagoland area and across the United States. Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery times:
  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days
  • Same-Day Delivery: Available for select locations within the Chicagoland area (orders must be placed by 12 PM CST)

International Shipping

• We currently do not offer international shipping.

Shipping to P.O. Boxes

• We do not ship to P.O. boxes.

Shipping Delays

• While we strive to meet our delivery estimates, please note that delivery times may be affected by factors outside our control, such as weather conditions and carrier delays.
• If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Modifications and Cancellations

• We do not accept returns. Modifications to your order may be available. For changes or to cancel your order, please contact us as soon as possible at:
  • Email: lotuscollectionchicago.gmail.com

Large Events and Rentals

• For large event orders or local pickup for rental items, please contact us directly to discuss your requirements.

Thank you for shopping with Lotus Collection. We appreciate your business and look forward to serving you!